Hampton Roads Brown Bag: Tips on Obtaining Client Feedback

Tuesday 10th August 2010


SMPS is registered with the AIA Continuing Education System (CES) and is committed to developing quality learning activities in accordance with CES criteria.

Date: Tuesday 10th August 2010

Time: 12:00 PM

Cost: Free

Location:
Virginia Wesleyan College
1584 Wesleyan Drive
Norfolk, VA 23502

Registration Information
Please register by emailing Amanda Elliott at aelliott@trane.com or by calling 757-558-3304. Students will need to bring their own lunch for this seminar.

Have you been asked to find out what your clients think about your company but have no idea where to begin or what to ask? Then join us for this seminar on Research Methods - The Do's and Don'ts of Obtaining Client Feedback. Some topics that may be discussed: • Tips on Interviewing • How to Get Started with a Research Project • Keys to developing a survey

Join us at Virginia Wesleyan College for a special presentation by Dr. Kathy Merlock-Jackson, Communications Professor. Dr. Jackson teaches courses in media studies and coordinates the communications and media internship programs. She received her B.A. from West Virginia University in English and Spanish, her M.A. from Ohio State University in English, and her Ph.D. from Bowling Green State University in American culture. She is the author of four books, Images of Children in American Film: A Socio-Cultural Analysis, Walt Disney: A Bio-Bibliography, Rituals and Patterns in Children's Lives, and Walt Disney: Conversations, as well as numerous articles and reviews. A former president of the American Culture Association, she currently edits The Journal of American Culture; she also writes a monthly column on television for Port Folio Weekly, a local lifestyle magazine. In 1984 she received the college's Samuel Nelson Gray Distinguished Teaching Award and in 2004 became its first recipient of the Batten Distinguished Scholar Award. She was named to the first class of Batten Professors, serving in that capacity from 2004-2007. In 2006 the American Culture Association presented her with the President's Award for Extraordinary Service to the American Culture Association, and in 2007 she was awarded the association's highest award, the Governing Board Award, for scholarly contributions to American culture studies and service to the association. Her main areas of interest are children's culture and animation. Dr. Jackson also teaches the Mass Communications Research Methods course for Communication Majors.